SSE responds to calls from First Utility and consumer groups for faster switching times in the energy industry:
"SSE is committed to improving the energy retail market for consumers. We have demonstrated this by the actions we have taken in recent years to simplify our tariffs and help new market entrants to access the power they need.
"We know that the time taken to switch electricity and gas providers can deter consumers from switching. It is therefore something that consumers would rightly expect the industry to improve, where possible.
"That is why SSE has been working closely with Ofgem and others to find ways to improve the switching process. Whilst there are several existing procedures and processes which it is important we maintain, SSE supports the principle behind this campaign and will continue to work constructively with any parties to deliver improvements for our customers."