Should you receive an unsolicited telephone call or document such as those referred above, we strongly suggest that you consult your own independent financial advisor before taking any action. If you do receive an unsolicited call, please try and obtain the caller’s name, telephone number and address and report the matter to the Financial Services Authority (“the FSA”) Consumer helpline on 0845 606 1234.
Should you wish to speak to us about this matter, please contact SSE’s Registrars Department at Capita Registrars on 0845 143 4005.
Further information about 'boiler room' fraud
What is a 'boiler room'?
Any company offering to sell you shares or buy your shares without authorisation from the Financial Services Authority (“the FSA”) may be committing a criminal offence. These companies are commonly known as boiler rooms and they target people who currently hold shares or have held shares in the past.
They usually operate by convincing people that they have an amazing ‘investment opportunity’ but end up selling them worthless or non existent shares. They usually claim to be a UK company operating from a UK address with a UK phone number. However, most boiler rooms are based overseas, have bogus UK addresses and phone lines that are routed abroad. Anyone dealing with these companies could lose a lot of money. For further information, please visit the consumer pages of the FSA website and The City of London Police Operation Archway websites.
How to protect yourself
Make sure that you only ever deal with companies authorised by the FSA. You can do this by checking the FSA's register of authorised firms.
Check the FSA's list of unauthorised overseas companies that have targeted people in the UK. If they are not on the list, do not assume that they are legitimate.
Under normal circumstances, it is illegal for unauthorised firms to cold call ordinary consumers in relation to investment products such as shares. Although authorised firms are allowed to make cold calls, restrictions apply and detailed rules dictate when and how such calls can be made. So, if you receive an unexpected telephone call, letter or email from a firm of which you are not a customer, treat it with extreme caution.
Some boiler rooms use the name of legitimate FSA-authorised firms. Always double check the caller is from that company they say they are by asking for their name and calling back using the telephone number listed for the firm on the FSA’s register.